Thai Airways A380 First Class Trip Report NRT-BKK

Flight Date: 11MAY2013—I had a four-hour layover at Narita Airport before my Thai Airways flight to Bangkok. Thai Airways do not have their own lounge at NRT, but you do have two choices: the ANA SUITE LOUNGE or United’s Global First Class Lounge. Unlike their awful lounge in Honolulu, United’s lounge at Narita is actually quite nice. ANA’s lounge was closer to my gate though, so I decided to spend my time there instead.

ANA SUITE LOUNGE Narita

ANA SUITE LOUNGE Narita

ANA SUITE LOUNGE Entrance

ANA SUITE LOUNGE Entrance

Usually airlines pull out all the stops at their home turf lounges, however ANA’s Narita lounge is well, average. Being generous you could say it’s cozy, but some will find it a bit cramped. I was lucky as there was only one other traveler sharing the entire space when I arrived, but when it’s busy you may want to take a stroll down to United’s much larger lounge at the opposite end of the terminal.

Food Selection

Food Selection

Another thing that is noticeable is the measly food selection. Don’t get me wrong; there is nothing inherently wrong, but after my fabulous experience at Cathay’s ‘The Wing’ last month I guess I’m jaded.

Drink Selection

Drink Selection

I’ve had the privilege of flying first class on Thai Airways a few times, but this was my first time on their new A380. Thai chose the upper deck and the 12 suites are placed in a 1-2-1 configuration.

Thai Airways A380 First Class Cabin

Thai Airways A380 First Class Cabin

Unlike Thai’s former deep purple and grey color scheme, the new A380 is finished in white and gold with beige and light purple accents.

I stowed my carry-on and headed towards the front of the cabin to snap a few shots of the restroom (it’s spacious) and lounge area.

Thai Airways A380 First Class Lounge Area, Upperdeck

Thai Airways A380 First Class Lounge Area, Upperdeck

Thai Airways A380 Restroom

Thai Airways A380 Restroom

I settled in to my seat 3K just as a flight attendant was passing through the aisles with a bottle of Dom Perignon.

Thai Flight Attendants Always Smiling & Friendly

Thai Flight Attendants Always Smiling & Friendly

Soon after, he brought the menu, wine list and a mini Rimowa amenity kit.

Rimowa Amenity Kit

Rimowa Amenity Kit

Thai Airways First Class Amenity Kit

Thai Airways First Class Amenity Kit

Flight time from Tokyo to Bangkok is six and half hours and the dinner menu on this route reflects that. I chose the Sautéed Tiger Prawn as my main dish with a glass of Chateau de Chantegrive Caroline.

Thai Airways A380 First Class

Menu

Wines

Champagne
Dom Perignon 2003

White
Chateau de Chantegrive Caroline 2010
Montagny Premier Cru 2009

Red
Chateau Fleur Cardinale 2007
Beaune Teurons Premier Cru 2008

Cognac
Otard

Dinner Menu

Hot Savoury
Chicken Yakitori
Scallops with Shishito Pepper Skewer

First Course
Duck Liver Terrine
Green Bean Salad, Marinated Artichoke, Pine Nuts, Tomato
Baby Leaf and Olive Oil Dressing

Soup
Morel Cream Soup with Snail and Truffle Oil

Main Course
Pork Kakuni
Braised Pork Belly with Sweet Soy Sauce
Steamed Japanese Rice, Mixed Vegetables
or
Sautéed Tiger Prawn with Honey Sweet Chilli Sauce
Steamed Thai Hom Mali Rice
Stir-fried Sliced Japanese Cucumber with Egg
or
Braised Short Rib with Red Wine Sauce
boiled Baby Carrot and Mini Turnip, Deep-fried Mini Eggplant
Sautéed Chateau Zucchini, Boiled Potatoes and Tomato

Assorted Bread, Butter
Assorted Cheese, Fresh Fruit

Dessert
Amaretto Creme Brulee
Vanilla and Chocolate Sauce
Tea, Coffee, espresso, Cappuccino
Ice Cream

 

Hot Savoury was Cold and Stale

Hot Savoury was Cold and Stale

The meal service began with a small hot savoury followed by a first course of foie gras and morel cream soup.

First Course Foie Gras

First Course Foie Gras

Morel Cream Soup

Morel Cream Soup

The savoury dish was cold and stale but everything else was nicely prepared. I especially enjoyed the soup and the main dish.

Sautéed Tiger Prawn

Sautéed Tiger Prawn

In-flight entertainment system has been enhanced with the introduction of the A380. Large monitor, easy to use controls and a wide selection of movies, TV programs, music and games. I spent the next few hours enjoying a documentary and listening to music.

First Class IFE Screen

First Class IFE Screen

Seat Controls

Seat Controls

Thai Airways A380 First Class Seat

Thai Airways A380 First Class Seat

There were only six passengers so the flight attendant made up the bed in the seat next to me. The Thai first class seat is comfortable in the sitting and recline positions, however the bed is a bit lumpy and could use a bit more padding, especially on a long haul flight.

Thai Airways A380 First Class Bed

Thai Airways A380 First Class Bed

Nevertheless, I was able to catch about three hours of shuteye and woke up just as the pilot started the descent into Bangkok’s Suvarnabhumi Airport.

Final Thoughts—
The new first class cabin on the A380 is fresh and airy, but even though the plane I flew today was only one month old, already you could see scuff marks and smudges on the white interior. I wonder how well it’s going to hold up in the coming years. Flight attendants were courteous and friendly, but were constantly dropping things in the galley directly behind my seat. Food and wine choices are adequate, but not at the level of some of their Asian competitors namely: Singapore Airlines and Cathay Pacific. The points where they shined were the in-flight entertainment system, nifty Rimowa amenity kit and the famous Thai smiles. In my view, Thai Airways is definitely one of the better airlines around these days with a few caveats. All the makings are there for a truly great airline, but for some reason they never quite seem to pull it all together. Anyone out there agree or disagree? Please post a comment below.

More Information on Thai Airways First Class 

Thai Airways A380 First Class Photo Gallery


4 Responses to Thai Airways A380 First Class Trip Report NRT-BKK

  1. Pingback: Lufthansa B747-400 First Class Trip Report FRA-EWR - FABFLYER

  2. Pingback: Lufthansa A380 First Class Trip Report NRT-FRA - FABFLYER

  3. tim says:

    Thai is just a great airline. Their regional business flights are either equal to or better than those 5* Asian airlines such as SQ, MH, CX, and NH in terms of products and services. I think they deserve 5* but I don’t think they’ll get it any time soon. Every time I fly Thai, it’s such an enjoyable experience that I’m so looking forward to it.

    • FABFLYER says:

      Thanks for the comment Tim. Thai are always high on my list of carriers too. Haven’t been on a regional Asian flightly lately in business with them but will definitely post a TR when I do. Thanks again

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