Malaysia Airlines First & Platinum Lounges Kuala Lumpur
An 11 hour layover after a 12 hour flight (albeit an MH First Class flight) sounded like a nightmare. However, due to a limited number of stopovers allowed with the Oneworld Explorer RTW fare I had no choice. I originally planned on staying in KL for two nights on my way to Sydney. No matter how much I willed the fare rules to change though, they wouldn’t budge and I was stuck with my own little version of that Tom Hanks’ movie: ‘The Terminal’.
I had heard good things about Malaysia Airlines’ KLIA lounge though and after some research revealed they also had private slumber rooms, I started to relax a little. And while the lounge sounded fantastic on paper; I am happy to report it’s all true!
My flight from Paris arrived early and it was still pitch dark outside. The MH lounges: Business, First and Platinum are located in the Satellite Golden Lounge Wing, Mezzanine Floor, Satellite Building of Kuala Lumpur International Airport (KLIA).
As the eight slumber rooms are on a first-come-first-serve basis I was relieved to find the lounge totally empty…yes!
The Platinum and First Class Lounges are located to the right of the reception desk. As you proceed through, an impressive and very long buffet is made up at your left with the main lounge seating area to your right.
The Platinum Lounge used to be available to Malaysia Airlines platinum level Enrich mileage card holders only, however first class passengers can now also enjoy the separate lounge as well. Frankly, there is not much difference between the First Class lounge area and the Platinum Lounge and I can see why they chose to make both spaces available.
The lounge comes equipped with his and hers shower facilities along with shampoo, conditioner, tooth-brush kit and fresh towels. I took a shower and used my in-flight pajamas from my flight and headed straight for my slumber room. The room is small with a single bed, but that’s really all you need. You can register a wake-up service with the front reception desk as well. My one complaint with the slumber rooms was the loud PA system constantly announcing in Malay and English the various flight departures; the ear plugs from my amenity kit the night before came in handy.
After about fives hours or so, I woke up and headed for the buffet. Wow! Malaysia Airlines certainly do not skimp on their food selection and everything tasted as good as it looked. The lounge has a warm, homelike feeling and I was perfectly content there. The MH KLIA First Class lounge doesn’t have the pizazz of Cathay’s ‘The Wing’ at Hong Kong, however for sleeping and relaxing I think most will find it even more comfortable.
In closing my so-called nightmare of a layover turned into a very enjoyable experience. For anyone traveling long distances coupled with long layovers, the Malaysia Airlines First Class lounge at Kuala Lumpur International is the place to be!
Malaysia Airlines First & Platinum Lounges Kuala Lumpur List of Services
• The lounge is open 24 hours
• Departing, arriving and transit passengers of Malaysia Airlines First Class and Enrich
Platinum card members, irrespective of class of travel and carrier are allowed to use the
facilities. Each Platinum member is allowed to bring in 2 guests. Guest (s) must be
travelling on Malaysia Airline flights.
• The additional services presented here are, among others, a dedicated Personal Assistant
and Meet and Greet Service for all Malaysia Airlines International flights.
• Premium wine selection by renowned Master Of Wine, Dr. Ron Georgiou
• International selection of freshly baked breads and pastries
• Gourmet Coffee & Teas
• New design and selection of meals and beverages
• Smorgasbord of Malaysian Favourites and International Hits.
• Leave your winter coat service
• Children’s Play room
• Nursing room
• Sports Bar with HD Projector TV
• Games room with X Box Kinetic interactive games
• Art Exhibition from MAP @ Publika
Our reception will assist you on flight information, bookings and re-bookings, making
boarding calls when flights are ready for boarding, delay announcements as well as
providing information on the various facilities available. International calls facilities are
provided for Golden Lounge guests with flight delays.
• Cloak Room
A personal closet to hang your coats or jackets as well as leave your winter coat service.
• Hand Luggage Area
A selection of compartments for hand luggage storage or lockers to keep your personal
belongings, including open shelves for fragile hand luggage.
• Muslim Prayer Room
Our Muslim prayer room comes equipped with an ablution area, men’s ‘sarong’ and
women’s ‘telekung’, copies of the Quran and prayer mats for our Muslim guests. There are
also cupboards for passengers to keep their personal belongings while they pray.
• Children’s Play Room with Nursery
A haven for children filled with fun activities to while away the time. This room is equipped
with television, children’s writing table and chairs, toys, comics and colouring books.
There is also a special nursery room for mothers to privately nurse their child which comes
complete with baby cleaning and changing station.
• Games Room (new)
This special room comes equipped with 2 units of 40” LED Television as well as X Box
Kinetic game console and games.
• Business Centre
Our business centre comes fully equipped with a help desk where our friendly hosts will
help you manage your experience in the Business Centre; be it mailing postcards and
letters, making local calls, faxing or photocopying documents, travel papers and printouts
and more. Other features include 4 laptops and Wireless Broadband Service, as well as an array of
• Meeting and Conference Room
A fully equipped Meeting and Conference Room seating 6 people comfortably.
This facility is located in the Business Centre of the International Satellite Lounge.
• Sports Bar (new)
Our very own Sports Bar with HD Projector as well as televisions showing sports channels;
serving a selection of premium champagne, red and white wine, liquors and liqueurs.
• Spa (chargeable)
A selection of relaxing massages and reflexology by skilled masseurs. The massage
service is provided for a small fee, available for KLIA International Golden Lounge and
Regional Golden Lounge guests.
• Disabled passenger washroom
Platinum Lounge Features
• Smoking Room
A specially designed room for smokers, with television and cable TV as well as reading
materials. Refreshments can also be served.
• Slumber Room
Private slumber rooms to have a good rest in comfortable beds. Wake up call facility
• Showers and washroom
Six units of washroom equipped with shower facilities. Bath towels and amenities
• Fine dining
Attentive service from our Guest Personal Assistants in this 5-star fine dining area,
featuring a long refreshment bar and ála carte menu. There is a selection of gourmet
coffee and teas, juices and premium champagne, red and white wine, liquors and liqueurs.
• Servery counters
A selection of soups, bread and pastries, salads as well as desserts.